Frequently Asked Questions
Need more information on ThoroughDent Smiles, our team, and our approach to care? Here are a few frequently asked questions we often see to give you more information. If this doesn't address your question, please let us know!
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How do I schedule my appointment?
You can conveniently schedule an appointment online, or you can call our team at (502) 907-2228.
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Do you accept insurance?
Our team accepts many insurance plans, including Delta Dental, Humana, MetLife, Anthem-BlueCross BlueShield, Guardian, Cigna, and United Healthcare. Need to see if your insurance is accepted? Give us a call and we’ll confirm.
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What type of financial support or payment plans do you offer?
If dental insurance isn’t an option, you can always finance your care with our third-party payment provider, CareCredit, or sign up for our dental savings plan, which offers savings on preventative care and other services.
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Does your dental office treat children?
Yes, our practice provides pediatric dental services for young patients.
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What hours is your office open?
Our office is open Monday through Tuesday from 9 a.m. to 7 p.m., Wednesday through Thursday from 8 a.m. to 5 p.m., and Friday from 9 a.m. to 5 p.m. We’re closed on Saturday and Sunday.
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How early should I get to my appointment?
Please come to your appointment at least 10 to 15 minutes prior to your scheduled time.
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How long does an appointment take?
Appointment times can vary depending on the type of consultation, service, or treatment our team is providing.
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What do I need for my first appointment?
For your first appointment at ThoroughDent Smiles, please bring your completed new patient forms (accessible here), any previous X-rays you have from other dentists, a valid form of ID, a list of medications you’re currently taking and any medical conditions you have, and your dental insurance card (if using insurance).
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How often do I need a dental checkup?
We recommend having a cleaning and checkup every six months. But depending on your specific oral health needs, we may recommend more frequent visits with our team.
