Frequently Asked Questions
Need more information on ThoroughDent Smiles, our team, and our approach to care? Here are a few frequently asked questions we often see to give you more information. If this doesn't address your question, please let us know!
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How do I schedule my appointment?
You can conveniently schedule an appointment online, or you can call our team at (502) 907-2228.
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Do you accept insurance?
Our team accepts many insurance plans, including Delta Dental, Humana, MetLife, Anthem Blue Cross Blue Shield, Guardian, and UnitedHealthcare. Need to see if your insurance is accepted? Give us a call, and we’ll confirm.
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What type of financial support or payment plans do you offer?
If dental insurance isn’t an option, you can always finance your care with our third-party payment providers, including Cherry, Sunbit, and CareCredit®. We also offer Dental Savings Plans to help you save on essential care and enjoy additional savings.
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Does your dental office treat children?
Yes, our practice provides pediatric dental services for young patients.
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What hours is your office open?
Our office is open Monday through Tuesday from 9 a.m. to 7 p.m., Wednesday through Thursday from 8 a.m. to 5 p.m., and Friday from 9 a.m. to 5 p.m. We’re closed on Saturday and Sunday.
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How early should I get to my appointment?
Please come to your appointment at least 10 to 15 minutes prior to your scheduled time.
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How long does an appointment take?
Appointment times can vary depending on the type of consultation, service, or treatment our team is providing.
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What do I need for my first appointment?
For your first appointment at ThoroughDent Smiles, please bring your completed new patient forms (accessible here), any previous X-rays you have from other dentists, a valid form of ID, a list of medications you’re currently taking and any medical conditions you have, and your dental insurance card (if using insurance).
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How often do I need a dental checkup?
We recommend having a cleaning and checkup every six months. But depending on your specific oral health needs, we may recommend more frequent visits with our team.
